It is not only business and stakeholders who define the path to take, all departments must agree and establish their priorities to the proper functioning of the project. All departments must have the focus on the same objectives and evolve towards it.

It is important that each department know well what each of them do, in order to comprehend and understand their work and assimilate the importance of their responsibilities.

To understand what each department does, Shadowing can be made. It consists on, without making any comment, observe the tasks that department do daily.

To make business ("Build the right thing") understand development ("build the thing right"), it is necessary change the language to use with business for making them realize the benefits of coding properly:

• Tasks are finalized better and quicker if code is better structured
• Code is more stable and reliable if it has tests
• Application can scalate without fear for snowball effect, one simple problem becomes bigger and bigger if snowballs go down the cliff.